• Effective Date: September 13, 2026

    At Banda Terráquea, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online store and purchase our merchandise to support the Radio Terra Project.

    By using our Site, you agree to the collection and use of information in accordance with this policy.

    1. Information We Collect

    When you visit our store or make a purchase, we collect certain information necessary to process your transaction and improve your experience:

    • Personal Identifiable Information: Name, shipping address, billing address, email address, and phone number.

    • Payment Information: We use secure, third-party payment processors (Stripe and PayPal) to handle your payment details. Banda Terráquea does not store or see your full credit card details or bank account information. All payment data is encrypted by the respective processor.

    • Device and Usage Data: IP address, browser type, operating system, and browsing behavior on our WooCommerce site, collected via essential and analytical cookies.

    2. How We Use Your Information

    We use the information we collect to:

    • Process, fulfill, and ship your orders (T-shirts, mugs, vinyl, CDs, and ecobags).

    • Send you order confirmations, tracking details, and customer support updates.

    • Secure our store and prevent fraudulent transactions.

    • Comply with legal and tax obligations related to your e-commerce purchases.

    • Facilitate the transfer of net proceeds as donations to the Projeto Rádio Terra.

    3. Sharing Your Information

    We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers necessary to run our store:

    • WooCommerce / WordPress: The platform that hosts our store infrastructure.

    • Payment Processors: Stripe and PayPal to securely process your financial transactions.

    • Shipping Carriers: Delivery services (such as USPS, UPS, or FedEx) to print labels and deliver your package.

    4. California Privacy Rights (CCPA/CPRA Notice)

    If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

    • Right to Know: You have the right to request a copy of the personal information we hold about you.

    • Right to Delete: You have the right to request that we delete your personal information, subject to certain legal exceptions (e.g., maintaining records of a transaction).

    • Right to Opt-Out: We do not sell your personal data.

    To exercise any of these rights, please contact us at the email address provided below.

    5. Data Security

    We implement standard administrative and technical security measures—including SSL encryption on our WooCommerce platform—to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed 100% secure.

    6. Children’s Privacy

    Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

    7. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

    8. Contact Us

    If you have any questions about this Privacy Policy or want to manage your data, please contact us at: